Professional & business services
Service economics, customer demand and management capacity during expansion.
A service business can increase revenue while putting pressure on the expertise needed to deliver it. Dune assesses demand and pricing alongside capacity when reviewing commercial growth or performance. Expansion may also require management responsibilities to move beyond a founder or a small group of senior people.
Commercial considerations
- Which services and customer segments support further investment?
- What explains the difference between utilization, fees and margin?
Performance & execution
Trace a financial shortfall to its operating causes and organize the work needed to address it.
Read the service scopeStart with management accounts, budget assumptions and the current initiative list. Operating measures help explain changes that the accounts alone cannot locate.